Chase Visa, apparently disappointed I haven't mentioned the $400 card I kept for emergencies after I paid it off, has decided to do something stupid in order to get some blog time. I'm willing to give it to them.
A little after we paid off the card, my wife got a call from them asking if we wanted to sign up for some kind of protection service where we'd have certain transactions monitored. My wife, not sure if this was something we needed or not, asked them to send us the information.
When our bill came this month, we were charged for the service. Which we never signed up for.
When my wife called to point out that we'd never signed up for it, she was told that she must have signed up for it, because otherwise they wouldn't have been charged for it.
So she explained the prior conversation to the lady, saying she had only asked for information.
Honest, the lady's reply was something to the effect of, "Oh, well that explains it. We have to sign you up for it to send the information."
My wife still hasn't been able to convince them to reverse the charge and cancel them from the program.
I'll be calling them myself tomorrow, and I'll be sure to tell you all about that conversation.